Award-Winning Client Service
Our commitment to client service has repeatedly earned the Firm the "Number One for Client Service" ranking awarded by the BTI Consulting Group.
In fact, since the inception of the BTI Client Service Ranking six years ago, Jones Day is the only firm to earn top ratings year after year. In every survey Jones Day has ranked in the top five, and our consistent high ratings have earned the Firm a place among the elite few firms elected to the BTI Client Service Hall of Fame. The annual ranking is based on independent, individual interviews with over 200 Fortune 1000 corporate counsel.
In key client service rankings, the Firm was named "Best in Class" for Best in Performance Overall, Best at Client Service, Understands Client's Business, Anticipates the Client's Needs, and Client Focus, among several other categories.
In 2007 Jones Day was also recognized by BTI with a #1 ranking on The BTI Power Elite list, which identifies the "select group of law firms who outperform competitors in building powerful primary relationships, winning client recommendations and positioning themselves as the go-to firm." This is the third consecutive year that survey results place Jones Day among the top 20 firms.
Top Client Service Rankings in Key Categories
- Best Performing Overall
- Advising on Business Issues
- Breadth of Services
- Bringing Together National Resources
- Client Focus
- Commitment to Help
- Dealing with Unexpected Changes
- Handling Problems
- International Capabilities
- Keeping Clients Informed
- Legal Skills
- Quality Products
- Understanding the Client’s Business
- Unprompted Communication
"Jones Day helps to set the standard for client service in the legal industry. Their superior client service earns kudos across the board from clients."
BTI Consulting Group
Awards and Honors Across the Firm
Our dedication to delivering the best of the Firm in every client engagement has not gone unnoticed, and it has earned Jones Day industry awards and recognition year after year.
#1 in Client Service – the only firm to have earned top ratings three times
BTI Consulting Group (2006)
#1 for Number of M&A Deals Worldwide since 2000
Thomson Financial, Bloomberg (2000 - 2007)
M&A Deal of the Year and China Deal of the Year
Asian Legal Business China Law Awards (2007)
Chambers USA Awards "Rank 1" Honors
Chambers USA recognized Antitrust, Intellectual Property, Labor & Employment, Product Liability, and Retail practices (2007)
Top 5 Competition Law Practice in the World
PLC Which Lawyer's Competition Super League (2007)
International Law Firm of the Year
Asian Legal Business China Law Awards (2005, 2006)
International Arbitration Firm of the Year
Asian Legal Business Southeast Asia Law Awards (2005, 2006)
Global Business Crime Law Firm of the Year
Who's Who Legal Awards; The International Who's Who of Business Lawyers (2006)
Who Represents America's Biggest Companies
Jones Day was the second-most frequently cited primary law firm in Corporate Counsel's annual survey (2006)
America's Best Corporate Lawyers
Among top five, Corporate Board Member (2005)
#2 U.S. Patent Suits
Based on number of new patent cases initiated or defended; IP Law & Business (July 2007)
#1 for Number of M&A Real Estate Deals Worldwide
Bloomberg (2003, 2004, 2005, 2006)
Litigation Department of the Year
The American Lawyer (winner 2002, finalist 2004, honorable mention 2006)
Product Liability Department of the Year
The American Lawyer (winner 2004, finalist 2006)
Transportation and Infrastructure Legal Adviser of the Year
Jones Day's banking and finance practice was recognized at the Infrastructure Journal Awards 2007
Additional Areas of Recognition
Click on the categories below to read more about our recent awards, rankings, and other achievements: