Global Press Contact David R. Petrou Global Public Communications Manager North Point 901 Lakeside Avenue Cleveland, Ohio?44114-1190 Tel: 1.216.586.1443 Fax: 1.216.586.7994 Asia Lance Godard Asia Business Development Manager North Point 901 Lakeside Avenue Cleveland, Ohio?44114-1190 Tel: 1.216.586.7067 Fax: 1.216.579.0212

Europe Sylvie Marchal Europe Business Development Manager 120, rue du Faubourg Saint-Honor? 75008 Paris France Tel: 33.1.56.59.3900 Fax: 33.1.56.59.3938 United States David R. Petrou Global Public Communications Manager North Point 901 Lakeside Avenue Cleveland, Ohio?44114-1190 Tel: 1.216.586.1443 Fax: 1.216.586.7994